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I;m Tired Of You Too!: Tough times for towers don't justify bad behavior
Published: 06/01/2011 by Scott Burrows in Customer Service
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Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 2 of 3.
Industry Standards
Published: 10/01/2011 by Jeffrey Godwin in Business
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For a more successful industry
