Search results in category Ethics
Found 4 records | Page 1 of 1 |
I;m Tired Of You Too!: Tough times for towers don't justify bad behavior
Published: 06/01/2011 by Scott Burrows in Customer Service
(0 reviews)Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 2 of 3.
Liar, Liar: Are your company's pants on fire? Better look.
Published: 06/01/2011 by Scott Burrows in Customer Service
(0 reviews)Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 3 of 3.
The Greater Good: Towers everywhere should seek to achieve this
Published: 06/01/2011 by Scott Burrows in Ethics
(0 reviews)Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 1 of 3.
Bad Guys At Work: Using tow trucks to steal cars is growing worse
Published: 08/01/2011 by Bruce Ebert in Business
(0 reviews)Tow trucks are being used to steal cars outright in some communities, further damaging the reputations of reputable towers. This article highlights the issue and serves as an industry alert to help stop these disreputable rogues.