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Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 2 of 3.

Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 3 of 3.

Honesty, openness, quality work, a problem-solving attitude, and customer care and service are key to success in every business, and especially in towing and recovery, an industry still plagued by poor image issues mostly due to bad apples who steal towers’ business and cheat customers. Here’s a reminder that earning a reputation for ethical behavior can make all the difference in a tough business. Part 1 of 3.

Tow trucks are being used to steal cars outright in some communities, further damaging the reputations of reputable towers. This article highlights the issue and serves as an industry alert to help stop these disreputable rogues.